(Your existing Firefox window(s) should not be affected.) Please ignore any tabs enticing you to connect to a Sync account or to activate extensions found on your system so we can get a clean test.Ĭan you successfully import bookmarks in the new profile? Assign a name like Dec2019, ignore the option to relocate the profile folder, and click the Finish button.Īfter creating the profile, scroll down to it and click the Launch profile in new browser button.įirefox should open a new window that looks like a brand new, uncustomized installation. Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.Ĭlick the "Create a New Profile" button, then click Next. This takes about 3 minutes, plus the time to test your problem site(s). Hi Mark, you can test whether it is a problem with a settings file as follows:
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